Latest Stories

Jones Lang LaSalle sets up BPO center at Bonifacio Global City


MANILA, Philippines—International property consisting firm Jones Lang LaSalle (JLL) has entered the Philippine business process outsourcing (BPO) market with the establishment of a global hub at the Bonifacio Global City.

In a statement from Singapore, JLL said this new shared services center based in the new W Fifth Avenue building recently started operations.

The new BPO hub aims to support the delivery of help desk functions and vendor management services for the firm’s clients across the world. JLL added that this center was launched “in response to a growing demand from businesses for increased productivity from their corporate real estate portfolios.”

JLL said the Philippine hub would set a new benchmark in sophisticated multiple-service centers for real estate and could process over 700,000 work orders each year via phone and online requests. These will include requests for repairs and maintenance, relocations, security, incident management and workplace services.

The new center will also support vendor management, contract and major procurement activities for JLL’s clients in Asia Pacific, US and Europe.

With the Philippines already a well-established hub for BPO, JLL sees the new center taking advantage of the country’s “strong infrastructure and language capabilities coupled with low operating costs.” JLL cited the importance of business function location in productivity and margin improvement.

“Companies are increasingly seeking innovative partners in corporate real estate that can help them achieve their strategic goals and deliver best practice. In fact, this was one of the most interesting findings from our recent Global Corporate Real Estate Trends 2013 report, showcasing the extent to which real estate outsourcing is increasing across more diverse geographies, sectors and functions,” said Jordi Martin, chair of the Integrated Facilities Management (IFM) global board for JLL.

“By centralizing our help desk services, we can meet our clients’ demands for a global support system that is both consistent and cost effective and, in turn, facilitate improvements in productivity,” he added.

David Leechiu, international director and country head of JLL in the Philippines, added: “We welcome Jones Lang LaSalle’s first BPO office in the country and are pleased to offer these expanded services to our clients across the globe. It is a testament to the excellent talent that the Philippines has to offer and world-class real estate that is available at a fraction of the cost in other markets.”

As a new member of the board of directors of the Information Technology and Business Process Association of the Philippines (IBPAP), Leechiu said JLL was excited to partner with IBPAP and participate in the industry’s road map towards achieving the $25 billion revenue goal by 2016.

Follow us on Facebook Follow on Twitter Follow on Twitter

Recent Stories:

Romblon mining site collapses; 3 killed 11 mins elapsed South Korea says 295 missing in ferry disaster 21 mins elapsed Are your favorite malls open this Holy Week break? 30 mins elapsed OFW who returned home from UAE tests positive for MERS-CoV – DOH chief 32 mins elapsed Visa-free travel to Japan could boost tourism 53 mins elapsed China, Taiwan rout foes for 3rd, 5th places in Asian Club volleyball 55 mins elapsed Ginebra’s new import Freeman arrives, makes PBA return vs ROS 59 mins elapsed QC cops bear crosses as penance for demerits 1 hour elapsed
Complete stories on our Digital Edition newsstand for tablets, netbooks and mobile phones; 14-issue free trial. About to step out? Get breaking alerts on your mobile.phone. Text ON INQ BREAKING to 4467, for Globe, Smart and Sun subscribers in the Philippines.

Tags: Business , business process outsourcing , foreign direct investments , Jones Lang LaSalle

  • akramgolteb

    “Consisting firm”? Baka “Consulting Firm”?

Copyright © 2014,
To subscribe to the Philippine Daily Inquirer newspaper in the Philippines, call +63 2 896-6000 for Metro Manila and Metro Cebu or email your subscription request here.
Factual errors? Contact the Philippine Daily Inquirer's day desk. Believe this article violates journalistic ethics? Contact the Inquirer's Reader's Advocate. Or write The Readers' Advocate:
c/o Philippine Daily Inquirer Chino Roces Avenue corner Yague and Mascardo Streets, Makati City, Metro Manila, Philippines Or fax nos. +63 2 8974793 to 94
Advertisement Advertisement


  • Romblon mining site collapses; 3 killed
  • South Korea says 295 missing in ferry disaster
  • OFW who returned home from UAE tests positive for MERS-CoV – DOH chief
  • QC cops bear crosses as penance for demerits
  • Kim Henares needs a reprimand, says Cayetano
  • Sports

  • China, Taiwan rout foes for 3rd, 5th places in Asian Club volleyball
  • Ginebra’s new import Freeman arrives, makes PBA return vs ROS
  • Fielder ends HR drought, Rangers beat Mariners 5-0
  • Power Pinoys salvage 7th place in Asian men’s volley club championship
  • Knicks prevent Nets from clinching fifth seed
  • Lifestyle

  • Are your favorite malls open this Holy Week break?
  • Celebrate Easter Sunday at Buddha-Bar Manila
  • Moriones feast: A slow, steady transformation
  • Weaving ‘palaspas’ a tradition kept alive in Tayabas City
  • Finalists announced for best translated books
  • Entertainment

  • Mommy Dionisia Pacquiao’s greatest hits
  • Deniece Cornejo posts bail—report
  • Miley Cyrus hospitalized, cancels US concert
  • Otaku Summer Jam 2014: Summer’s hottest J-rock/Cosplay event
  • 2NE1 returns to Manila with “All Or Nothing” Tour
  • Business

  • I-Remit teams up with Lakhoo for remittances from Oman
  • Megawide nets P1.4 B in 2013
  • Longer TRO sought on rate hike
  • Make a stylish statement with the all-new Yaris
  • Hearing set in Olarte case
  • Technology

  • Smart phone apps and sites perfect for the Holy Week
  • Tech company: Change passwords or suffer ‘Heartbleed’
  • Filling the digital talent gap
  • SSS to shut down website for Holy Week
  • Another reason to quit social media this Holy Week: your safety
  • Opinion

  • We may never know
  • Couple of things
  • Mommy D’s magic
  • Stop bizarre and bloody Good Friday rituals
  • Holy Week taboos
  • Global Nation

  • Visa-free travel to Japan could boost tourism
  • 2 PCG men ordered arrested over Balintang Channel shooting
  • US Embassy closed on Holy Thursday, Good Friday
  • Relief worker draws inspiration from helping Yolanda victims
  • Philippines says peace pact should hold despite clashes
  • Advertisement