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Businessmen urged to take full advantage of mobile technology

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Google Philippine Country Manager discusses how the Philippine is set to become a “mobile first country” by the fourth quarter of 2014 during the Mobile Festival 2013. Photo courtesy of Geiser Maclang.

MANILA, Philippines – Businesses should utilize the rapid spread of mobile technology in all aspects of their business, not just in marketing, as the Philippines is seen to become a “mobile-first country” by the end of 2014.

Mobile Festival 2013 organizers Arthur Policarpio (left) and Hans Roxas-Chua (right) answer questions from media about their goal of encouraging businesses to use mobile technology in all aspects of their business and not just in marketing. Photo courtesy of Geiser Maclang.

Being a “mobile-first country” means that mobile gadgets are going to become the primary way for people to access the Internet and search for information or products, Hans Roxas-Chua, Co-Chairman of the Mobile Festival 2013, said in an interview.

Narciso Reyes, Philippines country manager of Google, speaking during the convention said that the 300 percent growth in smartphone penetration annually will eventually make the Philippines a mobile first country by fourth quarter of 2014.

He pointed out that even though Filipinos still use desktop and laptop computers when searching for information, the smartphone is the “constant companion” that people use as an always-on means of connecting.

Roxas-Chua said that this has big implications for businesses. “All [their] digital assets have to be mobile ready,” he said.

“There are a lot of people on mobile, more companies now have to use it for the businesses,” he said. “Mobile is no longer just a fad but a necessary addition to business and marketing strategies.”

One automotive business, Roxas-Chua said, is already using mobile technology as a means to send reminders to clients when their car is due for an oil change or other maintenance services.

Logistics companies are also utilizing mobile technology by sending updates to customers regarding the delivery or pick up of their items or orders, he said.

“Mobile cannot just be marketing … [businesses] have to use mobile for all aspects,” Roxas-Chua said.

The first Mobile Festival 2013 held last November 25 aims to encourage businesses to utilize mobile technology more in business processes to take advantage of the growing number of smartphone users. Photo courtesy of Geiser Maclang.

“If you’re not using mobile effectively for the other aspects of your business, sayang (missed opportunity),” he said.

Arthur Policarpio, Co-chairman of the Mobile Festival 2013, said that they are also aiming to “bridge the gap” between the large number of mobile phone users and the marketing, retailing, publishing, customer relationship management areas of businesses.

“Filipinos are known for being hyper-social — we Facebook status a lot of things, we do geo-mapping, we tweet and re-tweet information,” Policarpio said.

“Basically, we already have our foot in the door; it’s just a matter of educating today’s local businesses further and to change their mindset that we no longer need to be the ones to follow trends,” he said.

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