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HR firm ExcelAsia expands to more cities

By Lawrence Casiraya
INQUIRER.net
First Posted 10:57:00 06/26/2008

Filed Under: Economy, Business & Finance

MANILA, Philippines -- Excel Asia is setting up offices in Baguio and Bacolod, anticipating further expansion of business process outsourcing (BPO) firms in these cities.

Excel Asia provides recruitment and training services to more than 30 multinational firms, primarily call centers and BPO operators. It also provides executive search and business consultancy services to its clients.

The company holds office in Makati City (Metro Manila) and Cebu City in the South. It also has a satellite office in Alabang (Muntinlupa City), also a hub for BPO operators.

"For our expansion plans this year, we have earmarked Alabang -- this time for a fully featured facility -- Baguio and Bacolod, as strategic sites for our new offices," said ExcelAsia president Rita Trillo-Ugarte in a statement.

According to her, most of the company's clients are constantly looking for expansion opportunities in emerging BPO hubs outside of Metro Manila.

"We want to support their human resource recruitment and management programs by being in these places, and getting first-hand information on the manpower supply in each of them," Trillo-Ugarte said.

Excel Asia also provides training services for "near hires" or applicants who didn't qualify, and those who have received vouchers under the government's "Training for Work" program.

The company said it has trained some 400 to 500 near-hires every month last year and is hoping to double that number this year anticipating rapid expansion in emerging hubs like Baguio and Bacolod.

PeopleSupport and Sitel have set up facilities in Baguio (located north of Manila). Teletech and Convergys, meanwhile, have opened offices in Bacolod (Negros Occidental).

Both cities are certified BPO hubs and are being promoted as investment destinations by the Commission on Information and Communications Technology.



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