MANILA, Philippines - Convergys opened another call center at the UP-Ayala Technohub in Quezon City and said it will open three more this year.

Located across UP Diliman, it is the US-based firm's eleventh call center in the country in five years. It has seven in Metro Manila, three in Cebu City and one in Bacolod City.

This new facility will house up to 1,000 people, bringing Convergys? total headcount in the Philippines to approximately 16,000.

In May last year, Convergys announced the addition of five more sites located in Cebu, Quezon City, Sta. Rosa (Laguna) and recently Glorietta 5 in Makati.

The company is pursuing further expansion, foreseeing a demand for call center services despite the prevailing global downturn.

?With the continued business demand we expect from our clients, we look forward to the opening of the three additional locations in the months ahead,? said Jojo Lloren, Convergys Philippines facilities director.

The company's newest call center has more than 57,000 square feet of space.

The UP-Ayala Technohub recently opened and is home to companies in the high-tech and business process outsourcing sector.