Smart: ‘On-going systems issue’ causing data services glitch to subscribers

By: Katrina Hallare - 4 years ago

MANILA, Philippines — Smart Communications Inc. on Saturday said “an on-going systems issue” is affecting data services for some of its users.

Smart, Sun, and TNT Network Advisory
[30 May 2020]

You may experience degradation or loss of data services due to an on-going systems issue. We are working on normalizing data services and we will provide updates as efforts progress. Thank you for your patience. pic.twitter.com/R6f07hH5Wd

— Smart Newsroom (@SmartNewsroom) May 30, 2020

“You may experience degradation or loss of data services due to an on-going systems issue,” Smart said in a statement posted on Twitter.

Smart also said the systems problem is also affecting Sun and TNT subscribers.

The telecommunications company, however, said it is working to normalize its data services to affected customers.

“We are working on normalizing data services to affected customers as soon as possible and we will provide regular updates as efforts progress,” Smart said.

KGA