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Call centers covered by work suspension order—Palace


Executive Secretary Paquito Ochoa Jr. INQUIRER FILE PHOTO

MANILA, Philippines—The business process outsourcing (BPO) sector is covered by the work suspension order issued by Executive Secretary Paquito Ochoa Jr. early Tuesday, Malacañang said.

But for the private companies, including call centers, that will require their employees to report for work, Ochoa told them to ensure personnel safety and give premium pay.

The order, contained in a memorandum circular, covered work in all offices in the private sector in Metro Manila and the provinces of Zambales, Bataan, Pampanga, Pangasinan, Tarlac, Bulacan, Laguna, Cavite, and Rizal.

Ochoa said the work suspension order was upon the recommendation of the Philippine Atmospheric, Geophysical and Astronomical Services Administration and the National Disaster Risk Reduction and Management Council, citing the continuing inclement weather brought about by southwest monsoon.

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Tags: BPO , Call Centers , flood , infotech , Metro Manila

  • http://profile.yahoo.com/F3MQCMLOZ2KRHSIYGCJ7FSO2DQ Juan

    Sya nga pala mga kababayan, pag dating sa descrimination wag kayu bastah bastah babanat sa mga foreigners – from the mouth lang yun at hindi from the guts. Sa totoo lang sa amerika FYI ang minimum requirements para makapasok ka sa call center is high school graduate lang with no experience is not necessary. Sa pinas, kelangan Bachelors ka pa with some experience pa ha? yun ang descrimination kapwa pinoy pa ang gumagawa nun na d pa napapansin ng nakakarami. Masaklap pero pinoys need to raise their standards. 

    • Iam TanJi

      sa pagkakaalam ko minimum requirement ang at least 2 years  in college. May mga company rin na hindi kailangan ng experience. Wala rin kasi ako experience nung pumasok ako sa BPO industry.

      At sa nakalipas na dalawang araw, minabuti na lang ng aking mga kasama sa trabaho na hindi na umalis ng gusali at dun na tumuloy sa kasagsagan ng bagyo. Hindi naman sila pinabayaan ng kumpany at may nakalaang pagkain din para sa kanila.

  • sofie dy

    i work in a bpo sector, one of our co-workers lost his life to the floods on his way home, yesterday. haaaay

  • pepengkabayo

    Call center is the most important in this  time of calamities.
    They are the voice, they can call  or receive call.
    It is call center office call, whether to go to work or not.

  • http://profile.yahoo.com/SCDUIJHSRYLE4FKMADJ7T346N4 ken

    About time. Our sector have been long over looked especially during typhoons, we have have been forced to report to work under threats of suspensions and sometimes and reprimands even if the weather is at its worst
    .

    • http://pulse.yahoo.com/_SWTZ7L5OAVYJ6CBMEVJD5YUYSM Mike

      Call centers are modern day slavery to its fullest!!! Call center companies are not sensitive to its employees safety and security. They only think PROFIT and Zero downtime in their operation!

  • http://pulse.yahoo.com/_NHQVXIC4TGCFQNEDGF73BRU7SI tony

    How about hospital staffs…walang premium pay?

  • indiosbravos2002

    The 2nd paragraph of the article actually makes it sounds like a suggestion not an order. Business as usual then. However, if one can not come to work why risk it. Call it a day. I am sure no one will get fired for not going to work due to safety reasons.

  • clairesayom

    Take note, call centers and BPO companies are NOT exempted from the Palace work suspension order. Huwag na pong brasuhin ang mga empleyado sa pamamagitan ng mga maling pahayag – katulad ng mga statements na ‘di raw covered ang mga BPO companies sa Palace order, or that the order is just a suggestion. Call center management, makiusap na lang sa mga empleyado and ensure employees’ safety when they go to work.



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