‘Mobility as a Service’: Will it be part of urban dwellers’ future?

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20201105 MaaS Mobility as a Service

Transportation networks around the world are looking for integrated solutions for users to access several services from a single application. Image: IStock/Brasil2 via AFP Relaxnews.

Mobility as a Service or MaaS is a concept that regroups multiple urban mobility services into a single point. Google Maps and Citymapper are examples of applications that encompass several service offers (such as public transportation and Uber, for example) and are among the first international examples of MaaS.

Local projects, however, are also increasingly investing in the field, with the most recent example being the Autonomous Parisian Transportation Administration (RATP) buying out mapping service Mappy.

MaaS generally takes the form of a platform that allows users to get informed about various means of transportation on certain routes, as well as plan an itinerary, and then book and pay online for the different services used all in a one-stop shop.

Urban mobility stakeholders, like public transport systems, carpool, bike share and electric scooter services around the world are looking to take part in this type of project. Many local projects have already launched, such as the one in Helsinki, Finland, a MaaS pioneer where users can take a bus, a taxi or share a bike from a single application.

The fact that RATP bought mapping site Mappy means the Paris transport system application will soon integrate more detailed maps of the Paris region, as well as complementary means of transportation, such as bike share and taxis, to complement its subway, bus and train offers. CC

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