Globe 4G peak hour performance continues to improve, intl report cites

Following Globe’s aggressive network expansion which includes upgrading of 10,876 sites to 4G/LTE, 4G experience of Globe users has significantly improved even during peak hours.  

This is evident in the latest report of international mobile analytics firm Opensignal, which took a look at user experience throughout the day, to measure consistency in 4G performance throughout the day. 

According to a recent Open Signal insight report [1], Globe’s network continues to make significant improvements in 4G Download Speeds, 4G Latency Experience and 4G Video Experience. 

“In this insight we’ve shown that while our users observe their best experience in terms of 4G Download Speeds, latency and video streaming in the early hours of the morning, Globe has engineered their networks to the point that our users can rely on mobile connections even during the busiest times of the day for most tasks,” said Sam Fenwick, Opensignal Senior Analyst. 

In terms of 4G Download Speeds, Globe peaks at over 19 mbps with average 4G Download Speeds observed by users over the course of the day being more than sufficient for web browsing and apps usage. For Latency Experience, Globe is likewise inching closer to competition with its best score peaking at a low of 36ms (lower score is better) within the day. According to the report, Latency “is a measure of the time it takes for data packets to travel across the network between a user’s mobile phone and the servers that host mobile apps and websites.” 

 Meantime, Globe’s 4G Video Experience is likewise pulling up consistently with a maximum score of 50. 4G Video Experience measures network quality for streaming HD or SD videos on platforms like Youtube and other video on demand apps. The report covers user experience from August 1 to October 29, 2020.

 The telco recently reported its service improvements to Malacanang through the Laging Handa briefing of Secretary Harry Roque.  Globe disclosed its aggressive builds to reach 1,300 sites for 2020, upgrading its sites to 4G/LTE and rolling out 5G in 80% of NCR and 17 key cities nationwide. Secretary Roque together with NTC Commissioner Gamaliel Cordoba both acknowledged Globe’s efforts to improve its mobile and internet services.

The company strongly supports the United Nations Sustainable Development Goals, particularly UN SDG No. 9 which highlights the roles of infrastructure and innovation as crucial drivers of economic growth and development. Globe is committed to upholding the 10 United Nations Global Compact principles and 10 UN SDGs.

For more information, visit www.globe.com.ph

 [1] Analysis in Opensignal insight – “Globe and Smart’s networks withstand daily surges in demand”, published December 2020 © 2020 Opensignal Limited