Major outage hits Microsoft Teams in Asia-Pacific

FILE PHOTO: Microsoft Teams app is seen on the smartphone placed on the keyboard in this illustration taken, July 26, 2021. REUTERS/Dado Ruvic/Illustration

MANILA, Philippines — Microsoft confirmed a major outage to its communications platform, Microsoft Teams, within the Asia-Pacific region on Wednesday.

Through its Microsoft 365 Status Twitter account, the tech company confirmed the “issues affecting users’ access to Teams’ services and functionality.”

We’re investigating an issue affecting user access to Teams services and functionality for customers hosted within the Asia-Pacific region. Please refer to TM512596 in the Microsoft 365 admin center for further details.

— Microsoft 365 Status (@MSFT365Status) February 7, 2023

Microsoft also confirmed that “users may be unable to join meetings,” but stressed that they are already addressing the issues in regard to “messaging delays, call failures, and chat presence.”

We’re continuing to address the failing Teams scenarios that include but are not limited to messaging delays, call failures, and chat presence. Refer to TM512596 in the admin center for more detailed information.

— Microsoft 365 Status (@MSFT365Status) February 8, 2023

Meanwhile, affected users have flocked to Twitter to air out their complaints and criticisms amid several instances of outages.

“This year is really not going well for you. There are too many outages within the first 38 days of the year. This is really showing how unreliable M365 is becoming for organizations that choose to rely on your services. On top of that, the service status page never gets updated,” one user tweeted.

This year is really not going well for you. These are too many outages within the first 38 days of the year. This is really showing how unreliable M365 is becoming for organizations who choose to rely on your services. On top of that, the service status page never gets updated.

— Abhishek 🇨🇦 (@Abhi_bnl) February 8, 2023

“WOW MS TEAMS IS DOWN BUT I WANNA BE PRODUCTIVE??? @MicrosoftTeams,” another user tweeted.

WOW MS TEAMS IS DOWN BUT I WANNA BE PRODUCTIVE??? 🙃 @MicrosoftTeams

— Uhmmmmm No (@badumdumbadap) February 8, 2023

One user even claimed that his school’s awarding ceremony had been canceled due to the issue.

“My school canceled classes because of this. We were having our awardings :(.”

In a follow-up tweet, Microsoft has claimed that said issues have already been resolved and that they will continue their close monitoring until services are fully recovered. — Vance Chan, trainee

We’re closely monitoring the recovery of the affected scenarios listed in the notification(s), and taking any available actions to expedite the process. Refer to TM512596 and MO512648 in the admin center for more detailed information.

— Microsoft 365 Status (@MSFT365Status) February 8, 2023

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