Image: Samsung
Samsung managed to successfully launch their new flagship smartphone, the Galaxy S8 and S8+, without a hitch. But it appears the company is really working overtime in applying the lessons learned from the Note 7 debacle.
As an add-on to purchasing a new Galaxy S8 or S8+, Samsung is offering the Samsung Premium Care service. It sits atop the standard warranty and adds some very generous perks.
One of these perks include a one-business-day replacement delivery for an accidentally damaged S8 or S8+. Customers can even set a schedule for a tech guy to appear personally and help out with issues, or to simply teach the owner how to use the device’s features.
However, the service is not free. Samsung Premium Care will set S8 owners back $11.99 (roughly P600) a month. Phone replacements can be done three times in one year but will cost $99 (around P5,000) each time. It may sound pricey but compared to the $720 price tag of a new S8, it’s actually not that bad. Furthermore, customers don’t need to enter into any lengthy contract.
So far, the service has only been confirmed for United States customers. Those who pre-order the Galaxy S8 before April 1 will also get the first 30 days of the Samsung Premium Care service for free. JB