What every online shopper must know: The collaborative efforts safeguarding your online shopping experience

In the dynamic world of digital commerce, businesses and customers have embraced online platforms, providing convenient access to products and services. However, navigating this digital landscape poses challenges that demand innovative solutions to ensure the safety and satisfaction of stakeholders. One standout in providing the best possible experience is leading e-commerce platform Lazada, which has taken proactive measures in collaborating with government agencies to establish a secure and compliant platform for its users.

Preserving Marketplace Integrity: A Commitment to Compliance

Lazada is committed to legal compliance and user safety, implementing stringent measures to prevent online infringement and illicit trades on its platform. The company actively identifies and eliminates listings that violate the standards set by government agencies and regulatory bodies. 

The platform continuously enhances its systems to combat illicit trades and counterfeit products, utilizing advanced algorithms and dedicated teams that regularly scan the platform. A comprehensive whitelisting procedure, combined with user age verification and logistics checks, underscores Lazada’s commitment to age-appropriate sales. This commitment is strengthened through collaboration with brands, sellers, government agencies, and regulatory bodies, including close coordination and reporting with the Department of Trade and Industry, the Bureau of Internal Revenue, the Philippine National Police, and the Intellectual Property Office of the Philippines (IPOPHL).

Lazada not only proactively removes infringing listings but also collaborates with regulatory bodies to respond promptly to compliance issues, affirming its dedication to providing a secure and compliant e-commerce environment.

Strengthening the government’s commitment to ensuring the safety of merchants and consumers within the e-commerce ecosystem, various e-marketplaces, including Lazada, have embraced the enactment of the Internet Transactions Act of 2023. 

Lazada Philippines CEO, Carlos Barrera emphasized how the new laws will propel the company’s continued efforts in partnership with the government in creating a safer online experience for sellers and buyers on our platform. “We remain committed to collaborate with the government, especially the DTI and industry peers to help ensure the successful implementation of this landmark Act, and pave the way for a future defined by secure, innovative, and thriving e-Commerce for Filipinos,” Lazada Philippines CEO Carlos Barrera said.

Supporting Community Growth: Nurturing Changemakers

Lazada’s commitment to community development is showcased through strategic initiatives that support sustainable livelihoods, employment, and economic growth at the grassroots level. The Seller CommuniTours program exemplifies Lazada’s dedication to building a thriving community among its sellers. Recently, the platform unveiled “PiliPino by Lazada,” a holistic program aiming to celebrate and drive inclusive growth of Philippine e-Commerce. These programs champion micro, small, and medium enterprises (MSMEs) and aspiring entrepreneurs by providing relevant learning programs and establishing a robust support network to uplift the entrepreneurial spirit of Filipinos.

Beyond its platform, Lazada supports individuals making a difference in society. The “Inspiring Young Filipino” recognition aims to fuel inspiration and empower the next generation of leaders, fostering a commitment to nation-building among the youth. Lazada actively empowers promising talents, as seen in its partnership with the Department of Trade and Industry (DTI) to support and promote the Young Creatives Program, nurturing the local creative industry.

Lazada’s diverse initiatives underscore its commitment to creating a secure and prosperous environment for all stakeholders. The comprehensive approach undertaken by Lazada benefits not only the platform itself but also extends significant advantages to stakeholders within the e-commerce ecosystem. By diligently removing infringing listings, enhancing security measures, and supporting community growth, Lazada ensures a safer and more satisfying online shopping experience for every user. As an online shopper, being aware of these efforts becomes paramount, for it is through these collaborative endeavors that Lazada continues to build a trustworthy, secure, and inclusive e-commerce ecosystem that safeguards the interests and satisfaction of each and every stakeholder.

ADVT.