How to use the eGov app for easy Pinoy government services
The Department of Information and Communications Technology (DICT) encourages Filipinos to use the eGov app, especially during the holidays.
DICT chief Ivan John Uy also emphasized the importance of the eReport and eTravel features.
READ: Holiday Watch campaign aims to prevent yuletide cybercrimes
Article continues after this advertisementLearn how to use the eGov app to ensure a safe, secure, and festive Christmas.
How do you download and use the eGov app?
The DICT said the public may download the eGov app from the Google Play Store and Apple App Store.
Then, users must register using their mobile number and authenticate it with a one-time PIN or OTP.
Article continues after this advertisementAfterward, they should fill in basic information and complete the facial recognition process to finalize registration.
DICT Undersecretary David Almirol elaborated on the signing-up procedure:
“If you possess a National ID, it will automatically verify your identity using AI. Foreigners need to scan their passports,” he said.
“Those without a National ID can upload a valid government-issued ID. Once registered, users can access the numerous services offered by the app, including the e-report system,” Almirol added.
What are the eGov app’s features?
DICT Asec. Paraiso also shared, during the Kapihan, about the eGovPH App.
— PIA Metro Manila (@PIA_NCR) November 19, 2024
According to Paraiso, the app is not just about digitalizing government transactions—it is about creating a seamless and efficient experience for every Filipino.#KapihanSaBagongPilipinas #DICT pic.twitter.com/qtsEJFO1xM
In June 2023, the government launched the eGov app or eGov PH Super App as a unified platform for government services in the Philippines.
“Instead of navigating countless websites or registering repeatedly on different apps and portals, users can access their information and services all in one place,” Almirol explained.
Moreover, he said the app will open mobile access to the National ID.
“Once you have access to your National ID, you can utilize it for various government services, including PhilHealth, GSIS, job applications, tourism, agriculture, and even DTI services,” he added.
“One of the standout features of the eGov Super App is the eReport system,” Usec Almirol said.
“Users can report different concerns with just a simple click.”
For example, the mobile program forwards fire incident reports to the Bureau of Fire Protection (BFP).
The eReport feature also integrates with the Department of Trade and Industry’s (DTI) consumer protection services.
Consequently, the public may report online shopping scams and misrepresented products via eGov.
The eTravel feature is a “unified digital platform for passengers entering and leaving the Philippines.
It streamlines border control, enhances health surveillance, and provides valuable insights for economic data analysis.
“It embodies the government’s commitment to efficiency and security in travel processes,” Almirol pointed out.
Expanding public use of the eGov app is part of the “#HolidayWatchPH: Eight Ways to Fight the 12 Scams of Christmas” of Scam Watch Philippines.
