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Bilib I.T. or not: Prison call center eyed

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You’ve got to “BILIB I.T.”

Call centers may soon be run in prisons with inmates as operators, thanks to a program initiated by Sen. Alan Peter Cayetano that aims to help convicts get a better chance to resettle and reintegrate back into society.

The program, dubbed “BILIB I.T.,” will grant information technology (IT) scholarships to qualified inmates so they can learn productive skills that will help them get back on their feet.

“We’ll see if we can try building call centers inside jail facilities to help these detainees utilize their training and gain employment,” Cayetano said in a statement released during the program launch at Taguig City Jail.

“I eventually want to get there because it’s a step further toward better rehabilitation,” he added.

Among the courses to be offered are Basic IT, Adobe Photoshop, computer hardware servicing and a finishing course for call center agents, which would include English proficiency and web design.

Among the inmates who were given scholarships during the launch were: Alvin Alison, 21; Ronnie Omanitu, 24; Belinda Pagulayan, 48, and Jenny Canlas, 28.

Cayetano said the scholarships will be granted to at least 200 inmates, and is expected to double with the help of the Technical and Education Skills Development Authority (Tesda).

Cayetano cited a similar program in the United States where “inmates do call center work for nonsensitive matters.”

Who are eligible for the program?

“Those who have served their sentence but prefer to live inside the penal community due to lack of skills necessary to rejoin the work force, detainees who have minimum security and those inmates with sentences not longer than six years,” Cayetano said.

“We should give them a chance to make a living and become productive members of society in the future,” he added.

Tesda Director General Joel Villanueva, who was present during the launch, added that more than providing livelihood for the inmates after serving their sentences, it was also about removing the stigma associated with being an ex-convict.

The inmates will look better to prospective employers if they have done work in the detention facility, he added.

Cayetano expressed willingness to work with the Bureau of Jail Management and Penology (BJMP) and the Department of Justice to create guidelines that will allow inmates to be in a job that would enable them to be in direct commercial contact with the public.

The program was launched in cooperation with Tesda, IT school Informatics, BJMP and Taguig Mayor Lani Cayetano.

Originally posted: 3:53 pm | Monday, October 29th, 2012









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  • http://www.crazyconveniencestores.com/ Axzar

    Excuse me sir/ma’am I just need to verify your credit card info. hahahahah lollolololol 
    Never happen.

  • Kabakakan

    if words comes out and this becomes a viral news, and this is being read in EU or US? then god bless the PH BPO industry. I’m already starting to hear, “If you’re from the PH then, I bet you’re a convict. End of conversation.” Paranoia anyone? heard of it? Sigh politicos will do anything just so their names are mentioned in the news.

  • Kabakakan

    this is UBER CRAP! why them? what about our out of school youths first? what about those fresh graduates that can’t get into the BPO industry? THIS IS CRAP!

  • vaporub123

    WOW!!!!!! talk about electioneering.just to get votes and free access to media,this senator will do anything to be in the news without thinking what he’s talking about.you have to prioritize mr. seantor between those finishing college courses / degrees without jobs and those in jails getting taxpayers money to free food and lodgings.

  • ryan andres

    Cayetano = Consuelo de Bobo

    What a f*cking idiot.

  • LuwigVonMises

    how in the world did this people deserves such privilege when a lot of filipinos lives in the streets and no opportunities is offered to them. if they genuinely want to help this criminals then they should use their own money in doing it not tax payers money. because it is simply not fair for everyone else.



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