Slack goes down as offices rev up | Inquirer Technology

Online work service Slack goes down as offices rev up

/ 06:21 PM January 05, 2021

20210105 Slack

Online collaboration service Slack reported outages in its service on the first workday of the new year. Image: Getty Images North America/AFP/Stephen Lam.

Online collaboration service Slack suffered a major outage on Monday, Jan. 4, as people tried to get back to business remotely on the first work week of the new year.

San Francisco-based Slack put out word early Monday that people were having trouble connecting to the service, then upgraded the incident to an outage a short time later.

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“We apologize for any disruption caused,” Slack said in a message at its status board. “All hands are on deck on our end to further investigate.”

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The problem remained “largely ongoing” into late morning in California, with Slack recommending customers refresh connections in the off-chance that helps.

Use of online collaboration services operated by Slack, Zoom, Google, Microsoft and others has soared as the pandemic fuels a remote work trend.

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Salesforce early last month announced a $27.7 billion deal (around P1.3 trillion) to buy Slack, giving the business software giant a broader array of tools.

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San Francisco-based Salesforce planned to mesh Slack messaging technology with its platform for managing marketing and sales teams.

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The deal is expected to close this year pending shareholder and regulatory approval.

A core reason for the acquisition is to keep pace with “cloud behemoth” Microsoft and its popular productivity tools. CC

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TOPICS: outage, remote work, Slack, Software, tech company
TAGS: outage, remote work, Slack, Software, tech company

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