How to Record a Phone Call
Many people wonder how to record a phone call because it is a skill that can come in handy for a range of reasons. It can be used for training purposes – to teach, assess and correct phone manners. It is also useful for record purposes – to ensure reporting accuracy.
The ability to record a phone call also enables you to have future access to the content – for reference information and detailed recollection. So if you have ever wondered how to record a phone call, either because you had reason to, or you think that occasion is coming up in your future, this article will show you how.
Is it legal to record a phone call?
Before we go into the details of how to record a phone call on your mobile device, let us discuss whether or not it may be legal to do so. As a general rule of thumb, it is necessary to have all the necessary consent before recording any conversation; the problem is understanding what consent is required. It is crucial to avoid any criminal or civil suit being brought against you.
Under some jurisdictions, one-party consent is adequate. This essentially means that you are part of the conversation within your rights to record it. Note, however, that in other jurisdictions, all party’s consent is required, particularly if the other party or parties reasonably believe that it is a private conversation.
So be sure to find out what law operates where you are and where the other parties are. Finally, if you are recording the conversation for your private use, you would generally be alright, but if it is for any other purpose, be sure to understand the legal requirements before you proceed.
Article continues after this advertisementHow to record a call on your iPhone
You will need to download an app or third-party calling service to do this. Below, we will suggest a couple of apps that suit the purpose. Each has its pros and cons. It may be a good idea to test out the app to ensure you have the hang of it before you use it for the real thing.
How to record a phone call RingCentral
RingCentral is a communications platform that enables you to record professional calls on an iPhone. RingCentral gives you the ability to record right from the calling screen. This feature is made possible because the app itself is a cloud phone system.
An example of a company that uses RingCentral is Axial. Their sales team spends the vast majority of their time on the phone. You can imagine how crucial it is for them to record and track their phone calls.
This gives them a massive leg up to improve their sales calls strategies. RingCentral is a great app for recording business calls if there is a frequent need to record calls at your company.
RingCentral allows you to record calls in a few different ways.
The first option available is automatic recordings. These recordings can be fully customized to suit your business’s needs. You can set it to record only inbound or outbound calls, record multiple users or for only one user, or even only record calls for certain departments.
The app also plays an announcement in the case of automated recordings to inform all parties about the recording. This means that the employees don’t need to ask the customers for consent to record.
RingCentral also gives you a choice to record on-demand. To perform this action, you simply press *9 to start recording; to stop recording, you simply press *9 again.
Your recorded calls can be found in your call logs. The recordings can also be downloaded and forwarded as email attachments.
Phone conversations can also be recorded from the desktop if you use a computer.
How to record a phone call Rev Call Recorder
Rev Call Recorder is a free app that lets you record calls on an iPhone. It even provides you with a transcript afterward! The only caveat here is that you will need a US number to use this app.
Once the app is installed and your number is confirmed, you can start recording your calls with a simple click of the record button. In the case of an outgoing call, you can access your contacts or dial directly from the app to make the call. On the other hand, to record incoming calls, just click on “record” after accepting the call. The app will then detect that there is a call in progress.
Eventually, you will end up with one call from the person you’re speaking with and one with Rev. Merging.
These two calls will begin the recording. Once the call is over, you will automatically access your recording in the app. It will be available to listen to, download, and share. There is also the option of transcribing the recording; this comes at an additional fee.
How to record a phone call without an app
The easiest way to record a call without an app is Google Voice. It is a free VoIP calling service available in Canada and the US. You can make free calls domestically, and you get a free US phone number and voicemail inbox. It also has a built-in feature that lets you record incoming calls for free.
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Summary
From this article, you can see that it is easy to record a phone call. So now that you know how to record a phone call (and do it legally!), you can take your business to the next level. You also have a nice new skill that might come in handy in your private life.
