ChatGPT App For Slack Brings AI To The Workplace

Salesforce and OpenAI announced they would incorporate ChatGPT into the workplace communication tool Slack.

Both companies believe it would “empower customers with the information they need to move work forward faster.” 

The app is going through beta testing at the time of writing, so it is not widely available yet. However, business leaders may sign up for the waitlist to gain access sooner. 

What are the features of the ChatGPT app for Slack?

Introducing the ChatGPT app for Slack by @OpenAI!

💬 Summarize conversations to quickly catch up on any channel
📚 Tap into tools to learn about any topic in an instant
🖊️ Draft and edit messages in seconds with smart writing assistance

Learn more: https://t.co/TLfdEcg3ak pic.twitter.com/2iDMiMEfsD

— Slack (@SlackHQ) March 7, 2023

Let us recap what ChatGPT does to see how it may benefit Slack users. ChatGPT is an AI chatbot that has been trending worldwide due to its groundbreaking capabilities.

It responds like a human being, and it can produce various types of written media within seconds, such as poems and academic journals.

OpenAI released the AI chatbot a few months ago, but it has already made a significant impact on various industries. 

In response, companies like Slack owner Salesforce decided to integrate the technology into its office collaboration tool. 

Salesforce saw it as a necessary move because the majority of senior “IT leaders believe generative AI has the potential to help them better serve their customers.“

Both companies promise that the ChatGPT app for Slack can provide significant benefits to businesses. 

For example, it could help users get up to speed on company activities with its AI-powered conversation summaries.

Moreover, the ChatGPT app will have AI-powered research tools to help users learn and build expertise right from Slack. 

For instance, ask the ChatGPT app for Slack to “share the latest tech trends,” and it would likely provide recent articles from Inquirer Tech.

Also, it can help corporate teams compose emails within seconds. A business owner could use it to provide quick updates to employees without composing a message themselves.

Additionally, a marketing team could use it to quickly share promotional content with the right customers. 

What if you want to incorporate ChatGPT into your company’s other systems? Then, you need Salesforce’s other AI-powered tool: Einstein GPT.

It links customer data and systems to OpenAI large language models so that they can provide new services.

For example, you may add the AI tool to your current chatbot so that it can reply to customers like a human agent.

Conclusion

OpenAI and Salesforce recently announced it is developing a ChatGPT app for Slack to help businesses grow with AI.

At the time of writing, they have not released the new program. However, you could request beta access by registering at openai.com/waitlist/slack.

Want more information about the latest AI tools for your business? Stay up-to-date by following Inquirer Tech.