The Chatbot Developer’s Toolkit: Top Platforms for Success
ChatGPT lets everyone enjoy the benefits of artificial intelligence by performing amazing tasks based on simple commands. That is why more people want to try creating AI chatbots for their projects. Fortunately, you can find numerous chatbot development tools online to start your first AI system!
The best part about most AI dev platforms is that you can use them for free. They do not require technical expertise because they let you drag and drop features to build an AI chatbot. As a result, you can have an AI bot serving users on your product page, blog website, or other projects.
This article will cover the best chatbot developer tools, such as Google Dialogflow and Microsoft Bot Framework. It will include free and paid sources that offer no-code and code-heavy options. As a result, you can find the one that can maximize the benefits of artificial intelligence in all your projects!
The top 10 chatbot development tools
- Google Dialogflow
- Microsoft Bot Framework
- Amazon Lex
- IBM Watson
- Hubspot Chatbot Builder
- Tidio
- Botsify
- Wit.ai
- Gupshup
- Rasa
1. Google Dialogflow
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What better source for chatbot development tools than one of the world’s largest tech leaders? Google Dialogflow aids users in designing, developing, and integrating chatbots into gadgets and apps.
It uses the Google Cloud Platform so that users can easily scale their chatbots. Also, it uses Google machine learning to connect users on various social media and websites:
- Google Assistant
- Amazon Alexa
- Messenger
- Slack
- Twitter and more!
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It is user-friendly and supports more than 20 languages. Nowadays, Google tries its best to produce a ChatGPT competitor, so its AI research would likely improve Dialogflow’s features.
More importantly, more people would likely use it as technology improves. Using a major platform like Google Dialogflow will facilitate integration with other products and services.
2. Microsoft Bot Framework
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The Microsoft Bot Framework is also known as the Azure bot framework. However, you may call it one of the best chatbot development tools on the market.
As the name suggests, it uses the Azure Service platform, a famous business cloud storage program. More importantly, its integrated development environment makes building bots easier and faster.
You want a chatbot that can easily integrate with the most popular systems. After all, yours should function smoothly on mainstream platforms and devices.
That interoperability will enable your chatbot to have more users. Nowadays, most people use Microsoft on their computers. As a result, Microsoft Bot Framework is an excellent choice for AI devs.
3. Amazon Lex
Everyone recognizes Amazon as the world’s top eCommerce platform. Yet, it has been busy creating new AI solutions, such as Amazon Lex. It is a service that enables users to build omnichannel Q&A chatbots or conventional ones. Consequently, Lex can automate tasks and boost productivity in client organizations.
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The AI development toolbox also uses a complete natural language model. It allows users to interact via text and voice. As a result, you can build apps to provide highly engaging user experiences.
Alternatively, you can use Amazon Lex to build a bot on your behalf via AWS Lambda. Nowadays, established brands like Salesforce, Zendesk, and HubSpot use this chatbot development tool.
4. IBM Watson
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The International Business Machines Corporation (IBM) has been a prominent tech company for years. It maintains its status by developing new products like the Watson chatbot development tool.
IBM Watson sets itself apart from other chatbots by training over a billion Wikipedia words. Eventually, this unique training method enabled it to communicate with users.
It offers excellent privacy and security features like visual recognition security. Moreover, IBM chatbots gather information in a private cloud to secure user data.
Watson is a well-rounded chatbot development platform with many toolkits and advanced cognitive capabilities. Also, it uses predictive analytics to help clients may better business decisions.
5. Hubspot Chatbot Builder
Hubspot is a global business software leader offering customer service, marketing, and other platforms. It’s no surprise that it provides a chatbot development tool.
Its Chatbot Builder integrates with Hubspots CRM tool to deliver personalized messages based on your customer data. Also, it automatically syncs information on a contact’s timeline.
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In turn, Hubspot Chatbot Builder gives full context to your team. Moreover, you may configure your bot to divert conversations to human agents when necessary.
It can also create support tickets and add users to workflows and lists. Also, Hubspot chatbot maker offers a visual editor so that you can customize it based on your brand’s tone and voice.
6. Tidio
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One of the biggest advantages of Tidio over other platforms is the brand’s free forever plan. It lets you create and use a chatbot indefinitely without paying a dime.
It also has a visual chatbot builder to use without coding skills. Tidio offers templates to implement an AI bot into your website immediately.
You can add custom pre-chat polls to get visitor contact information. As a result, this chatbot development tool generates leads and expands customer databases. Also, Tidio offers these additional features:
- Real-time support
- Shared inbox
- Live typing preview
- Customizable widgets
- Easy installation
- All-device support
- WordPress, Facebook, Shopify, Google Analytics, and other integrations
7. Botsify
Photo Credit: botsify.com
The other chatbot development tools on this list offer more features than Botsify. However, Botsify offers convenience with its drag-and-drop user interface. Like Tidio, it lets you create chatbots even if you don’t know how to program or code.
Yet, it sets itself apart because it can support more than 190 languages. You may publish your Botsify chatbot on your company website or popular messaging platforms like WhatsApp, Slack, and Facebook Messenger.
Also, Botsify lets you switch from chatbot to human support anytime. This feature lets you address serious customer complaints quickly. As a result, Botsify chatbots help you boost customer satisfaction.
8. Wit.ai
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Facebook acquired Wit.ai in 2015. It enabled the social media network to deploy bots on Facebook Messager seamlessly. Nowadays, it can implement a similar feature in your website.
Wit.ai is another chatbot development tool that helps businesses create natural language chatbots. Its bots interact with users with voice and text. It provides an open-source platform for developers to build apps, bots, and virtual assistants.
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Also, Wit offers a well-documented bot API so beginners can use it. Wit offers chatbots for more than 80 different languages, and it lets you use voice-based bots. Even better, some argue its NLP engine is better than competitors like Amazon and Microsoft.
9. Gupshup
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Gupshup prides itself on using GPT-3 for its chatbot development tool. As a result, it can create highly interactive conversational experiences using a single API.
It also uses a simple and intuitive graphical interface so that you can create bots with a few clicks. Moreover, it offers a Tree View for managing complex systems.
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Your bot’s functions become more complicated as you attach it to more products and services. The Tree View visualizes its behaviors so that you can optimize them easily.
Gupshup also has an Instant Preview function to ensure your bot is ready before going live. Moreover, its 20 channel integrations let you quickly publish a bot across multiple channels.
10. Rasa
Rasa is a unique chatbot development tool due to two reasons. First, it is an open-source platform, meaning you can use it for free. Second, it has two components: NLU (natural language understanding) and Core. Both enable users to train bots based on conversational flows.
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Rasa also lets you train bots with stories, which act as expected conversational flows. It supports synonyms and hyponyms, so you do not need to train bots for every word variation.
As a result, you may implement your AI chatbot as soon as possible. Also, your bots can handle complicated user inquiries and databases to help you understand customers further.
Conclusion
The best chatbot developer tools help everyone create AI bots even without coding experience. As a result, you can benefit from artificial intelligence as soon as possible.
You may choose any of my recommendations above or others online. Regardless, you must understand your chosen bot carefully before implementing it.
Do you want to know what else you can do with artificial intelligence? Follow Inquirer Tech for the latest digital trends. Also, it helps you use trending tools and services from virtual reality, blockchain, and more.
Frequently asked questions about chatbot development tools
What is the best chatbot development tool?
Some of the best chatbot development tools include Google Dialogflow, Microsoft Bot Framework, and Amazon Lex. However, your results will depend on how you create your chatbot. If you do not have coding experience, choose one that has a drag-and-drop UI. Otherwise, ask an IT professional for help.
How do you develop chatbots?
Artificial intelligence firms like OpenAI spend billions of dollars and hire the best experts to create the best AI chatbots. However, they offer chatbot development tools so that you can create one for a fraction of the cost. It lets you submit data and map conversations that your chatbot will follow. Afterward, you may implement your bot immediately.
Can I create and apply chatbots for free?
There are free chatbot development tools like Rasa, but they often have several caveats. For example, they may not be able to handle numerous users due to the lack of budget. Also, they may require extensive coding experience because they usually have no drag-and-drop user interfaces.
