Uber accused of hiking prices during London Bridge attack | Inquirer Technology

Uber accused of hiking prices during London Bridge attack

/ 04:40 PM June 06, 2017

Ride-hailing service Uber has been known to impose pricing surges whenever the demand is high.

It is facing scrutiny once more after netizens accused the company of deliberately raising its prices during the London Bridge and Borough Market terror attacks over the weekend.

READ: Pedestrians hit on London Bridge; police say terror attack 

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As posted by several Twitter users online, prices spiked to over twice the normal for app users near the area during the crisis.

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Uber, however, denied the accusations and claimed that they suspended the dynamic pricing feature during the attacks, and ensured that all rides around the area were free of charge.

In a statement, the general manager of Uber in London, Tom Elvidge, expressed his condolences to those who lost their loved ones during the incident.

“Our hearts go out to everybody affected by yet another horrific attack on our city,” he said, as relayed by Metro.co.uk.

“As soon as we heard about the incident we immediately suspended dynamic pricing all around the area of the attacks – and shortly afterwards across the whole of central London – just as we did following the attacks in Manchester and Westminster,” the executive said.

“We are also ensuring all rides from around the affected area were free of charge. Our team is also working with the Metropolitan Police to help them get any footage from drivers who were in the area at the time,” he added.  Khristian Ibarrola /ra

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TOPICS: Twitter, Uber
TAGS: Twitter, Uber

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