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Apple Watches with bloated batteries may get free repair service

/ 05:03 PM April 15, 2018

A Series 1 Apple Watch with a screen popped open due to a bloated battery. Image: MacRumors Forum/@Rosepod5

Apple Watch Series 2 devices may get free repair service to replace old and bloated batteries.

Eligible Apple Watches will be entertained at Apple Authorized Service Providers starting April 13 as noted in an internal document reported by MacRumors.

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The document stated, “Apple will service eligible devices free of charge.” It also said that “Apple will authorize coverage for eligible devices for three years after the original date of purchase.”

Eligibility appears to be limited to devices in the 42-millimeter size Apple Watch Series 2, Sport, Edition, Hermès and Nike+ variants, pending a visual inspection.

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Apple Watches with faulty batteries may refuse to switch on. The screen on the smart watch may also pop off the case due to a bloated battery.

Unlike previous repair policies such as the battery swap for old iPhones, this repair policy for the Apple Watch Series 2 has not been announced through official channels yet.

So far, the document stated that this new repair policy will take effect in the United States, Canada, Mexico, and Europe. For refunds, the document advises customers to contact Apple support advisors. Alfred Bayle/JB

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TAGS: Apple, Apple Watch, Apple Watch Series 2, battery issues, free service, repair policy
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