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PLDT, Smart: Damaged undersea cables may affect internet services

/ 04:22 PM May 02, 2018

Image from zaozaa09 / IStock.com via AFP

Telecommunications giant PLDT Inc. on Tuesday issued an advisory informing its subscribers, especially those with the Smart Communications Inc., of a possible slow internet connectivity after an undersea cable link to Hong Kong had been damaged.

“Due to damage to our undersea cable link to Hong Kong, you may experience a slowdown from time to time when accessing certain sites and apps like Facebook Google, and Netflix,” PLDT and Smart said in separate statements.

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The PLDT added that it will provide “remedial measures” while preparing the repair of the damaged cables.

“We apologize for the inconvenience and shall provide future updates,” PLDT said. /jpv

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TOPICS: cables, Communications, Internet, PLDT, Smart, telecom
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