PayMaya’s one payment platform transforms PH businesses

With the rapidly growing digital economy, Philippine businesses have to quickly adapt and deliver new products and experiences suited to the changing needs of customers. 

“Businesses are realizing how essential the role of digital financial services is in shaping their new business strategies,” said Mar Lazaro, Director and Head of PayMaya Business. “More specifically, we have seen that those who are willing to embrace new payment acceptance technologies are already seeing the positive impact to their businesses.”

Based on the Financial Inclusion Dashboard for the 4th Quarter of 2018 published by the Bangko Sentral ng Pilipinas, the e-Money number of transactions for inflow and outflow grew by 62.1% and 28%, respectively, from the previous year, while the number of transactions grew by 13.4% for inflow and 13% for outflow for the same time period. The total number of e-Money accounts grew by 21.7% to 33 million, with 5 million active e-Money wallets and 28 million prepaid cards linked to e-Money. Meanwhile, the number of credit cards also grew by 18% to 9.4 million in 2018.

From delivering an all-in-one payments acceptance device in One by PayMaya Business to powering e-Commerce sites through Checkout, and even to giving small merchants the ability to accept digital payments through PayMaya QR, PayMaya is leading the charge in enabling the digital transformation of Philippine businesses through its breakthrough products and services. 

Imagining the next-generation QSR 

With the aim of elevating the customer experience, McDonald’s Philippines has been aggressively converting its restaurants to the NXTGEN store format. The quick-service restaurant turned to PayMaya to offer cashless payments for its new Self-Ordering Kiosks through the One by PayMaya Business device. 

“We have one partner that gives us one payment gateway for cashless; everything is available there, whether Mastercard, Visa, PayMaya, or even the QR code. We have been very happy with the growing use of cashless in our stores. It’s very evident especially with our Self-Ordering Kiosks,” said Margot Torres, Managing Director at McDonald’s Philippines.

Through the One by PayMaya Business terminal mounted on self-order kiosks, McDonald’s customers are provided with more options on how they want to pay for their meals. Now they can purchase any McDonald’s meal by dipping or tapping their VISA or Mastercard credit, debit,
or prepaid cards.

Reaching new customers 

 A pioneer in the pharmacy retail industry, Mercury Drug is providing new payment experiences in their store and drive-through counters with the help of PayMaya. 

“This partnership with PayMaya is another way for us to innovate and further improve on the experience of our suki customers. We are excited to be among the pioneers in embracing this cashless technology,” said Vivian Que-Azcona, President of Mercury Drug Corp. 

On-the-go customers of Mercury Drug can pay for their purchases within seconds, by simply using PayMaya QR, whether inside the store or through its drive-thru window.

Serving new coffee experiences 

As the company further expands nationwide, Cebu-originating Bo’s Coffee found that offering more payment options to customers through PayMaya’s various solutions is essential to their growth, as well as in being able to offer new kinds of experiences within their stores. 

“[Our customers] were very happy that we accept all sorts of payments. I think we also attracted a new set of customers to our stores through PayMaya—the younger sets—because they are the ones who are technology savvy,” shared Steve Benitez, founder and CEO of Bo’s Coffee.

As more Filipino consumers use digital payments as their preferred payment method, more local businesses including Bo’s Coffee, make use of cashless payment methods to provide better services to their growing customers.

 Upgrading employee experience 

With a goal of enriching the experience of their employees while providing safety and convenience within office premises, consumer healthcare and pharmaceutical firm Unilab tapped PayMaya to provide co-branded prepaid cards to their employees. PayMaya is also equipping Unilab canteens with One by PayMaya devices.  

“With a growing millennial and Gen-Z workforce, it is imperative for us to adopt emerging technologies. We are excited to have an upgraded payment experience in our cafeteria through the help of PayMaya, and we are looking forward to utilize this technology in other areas as well,” said Arch. Lawrence L. Ong, Senior Vice President at Unilab. 

PayMaya, the digital financial services arm of Voyager Innovations, is the only FinTech company in the Philippines offering integrated consumer and merchant payment solutions with the widest on-ground branch network. It is the first to give millions of Filipinos an e-wallet that allows them to pay cashless transactions at any time of the day, anywhere in the world, and from any device. 

PayMaya Business, on the other hand, is Voyager’s merchant business arm. It is the largest online payments processor in the Philippines, enabling universal payment acceptance for all merchants, from street vendors to top 1,000 corporations. Meanwhile, Smart Padala by PayMaya is Voyager’s remittance business, which holds the largest remittance network with over 27,000 agents serving as the lifeblood of grassroots communities across the country. 

Voyager Innovations is backed by PLDT, KKR, Tencent, and World Bank’s IFC. Last November, it raised the largest tech funding round for a Philippine-based company.

Employees of Unilab can easily tap or scan to pay for their orders at their office cafeteria as well as enjoy the benefits of cashless payments outside the office premises as the company upgrades its cashless ecosystem with the help of PayMaya.

ADVT