Report cybercrimes to IARC hotline 1326, not on social media – CICC

MANILA, PHILIPPINES — The Cybercrime Investigation and Coordinating Center (CICC) reminds the public to report cybercrimes to the Inter-Agency Response Center (IARC) hotline 1326.

CICC Executive Director Alexander Ramos made this request after seeing numerous complaints over the weekend about unauthorized Gcash fund transfers.

READ: CICC protects the Philippines from cyber threats

“We encourage the public to please report to CICC if they were affected by the recent e-wallet losses,” Ramos said.

“Your social media platforms will not, in any way, assist you nor resolve your losses in your e-wallets,” he added.

CICC is coordinating with the e-wallet app to investigate the issue.

The agency is also collaborating with the National Telecommunications Commission on how victims can receive assistance.

As of 8:00 PM, November 9, 2024, most victims who reported the unauthorized fund transfer received their money back. 

The IARC hotline 1326 is toll-free and operates 24/7, from Mondays to Sundays, including holidays.