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TEXT SCAM CRACKDOW

Globe blocks 30,000 pre-paid numbers

/ 06:03 AM October 01, 2015

Globe Telecom is cracking down on text scammers and spammers and has disconnected 30,000 pre-paid mobile phone numbers engaged in these spurious activities.

In a statement, Globe said the numbers were subject of complaints reported through the www.globe.com.ph/stopspam where customers are simply required to provide all the details of spam and scam messages they received on their mobile devices.

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Numbers that are reported to be a constant source of spam messages are then disconnected from service.

The numbers were also identified via an automated filtering system implemented by Globe to keep its customers from receiving scam and spam messages. The telecommunications provider recently expanded the coverage of this functionality and the system now covers majority of the company’s 2.3 million postpaid customers.

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A total of 29,347 numbers were blocked from service since July last year, Globe Chief Information Security Officer Anton Bonifacio said.

Of the number, a total of 24,787 numbers were disconnected for sending scam messages while 4,560 numbers were barred from using the Globe network for sending spam messages.

“Globe will never allow the use of its network by individuals who want to take advantage of our customers. As Globe steps up its campaign to purge its network of spam and scam messages, we expect this number to increase further moving forward,” Bonifacio said.

Following an information drive launched early last year to educate its customers on how to deal with irritating text spams, Globe also operationalized a filtering mechanism that protects customers from receiving scam/spam messages.

So far, Globe has already blocked a total of 30.8 million spam and scam text messages. The system prevented the transmittal of scam messages to mobile devices and substantially reduced the number of text scams/scams going through the Globe network. The volume of messages blocked by the network filtering system averaged about 90,000/day, reaching a peak of around 200,000 in July this year.

The filtering mechanism can be reconfigured to address the kind of spam and scam messages that pass through the Globe network. Recently, the bulk of spam and scam messages delivered to Globe customers originated from SIM cards of rival networks (with prefixes 0922, 0943).

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TOPICS: crackdown, disconnections, Globe Telecom, mobile phone, scammers, Scams, Spammers, spams, text scams
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