Fake batteries for Galaxy Note 4 recalled due to overheating risks | Inquirer Technology

Fake batteries for Galaxy Note 4 recalled due to overheating risks

/ 04:13 PM August 17, 2017

Galaxy Note 4. Image: Samsung

Another Samsung Galaxy Note took the spotlight as the United States Consumer Product Safety Commission (CPSC) issued a recall for a batch of Galaxy Note 4 batteries, due to fire hazard concerns.

According to the CPSC recall notice, the batteries were transported by the FedEx Supply Chain and installed in refurbished AT&T Galaxy Note 4 smartphones. Fake batteries were discovered to have been mixed with the batch, and the authorities fear fire hazards should the batteries overheat.

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This suggests that Samsung did not make the faulty batteries and may not be held liable should the batteries malfunction.

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The CPSC is looking to recall around 10,200 batteries. Affected units were distributed between December 2016 and April 2017.

Fortunately for customers, the Note 4 has a removable battery. Users can just pop in a new one and send back the defective counterfeit battery without surrendering their mobile device.

A Samsung spokesperson issued a statement via Verge: “FedEx Supply Chain is conducting this recall of non-genuine Samsung batteries as some of them are counterfeit.”

The statement also disputed the phrasing “Galaxy Note 4 batteries” because these were allegedly not Samsung-made: “The refurbishment program was managed by FedEx Supply Chain and operated independently of Samsung. Any affected owners should contact FedEx Supply Chain.”

Samsung’s Galaxy Note 4 was first released in October 2014. Alfred Bayle/JB

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TOPICS: Counterfeit, FedEx, Fire Hazard, Recall
TAGS: Counterfeit, FedEx, Fire Hazard, Recall

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